Frequently Asked Questions

Want to take a tour at Mountain Quest? Here’s everything you need to know about our Location, Opening Hours, Services & Rates, Payment and Bookings, Promotions, and how to Contact Us.

How can I book?

In order to make a reservation, we will be requiring a minimum of 50% deposit of the total price.

Mode of payments available for the downpayment are:

BDO, BPI, and GCash.

Please inform us what mode of payment you would be preferring so we can forward our details to you. You may also contact +639274719028 for more info.

What time do you open?

We are open everyday from 7am to 5pm.

Can we go camping and put up a campfire?

Yes, camping is allowed with any other ATV service availed. There’s an additional 1,000 pesos per head. To place a campfire, just add 200 pesos.

Where are you located?

Mountain Quest PH is located at Purok 1, Sapinit Road, Baranggay San Juan, Antipolo, Rizal, Philippines

 

This is our Waze link:

https://bit.ly/39lxkJP

 

and in Google Maps here is our location:

https://bit.ly/2uzbmnR

Feel free to click on any of the links above to see our exact location.

Do you have a whole day trail?

Yes, we do. Our WHOLE DAY TRAIL COURSE includes free lunch & snacks. It costs 6500php per person.

Minimum of 2 persons per booking.

Can kids drive an ATV?

As long as they can listen and follow our guide's instructions then your child will be safe. We already had children around the age of 6-7 years old driving the ATV and they had so much fun!

Do you accept walk-ins?

Yes, we accept walk-ins. However it's better to have a booked schedule in order to make sure that there's a slot and available ATV"s reserved for you to use. 

Do people need to have a license first before they can drive ATV and Dirt bikes?

We do not require a driver’s license for riding an ATV or Dirt bike as we can accommodate guests with a demo and tutorial before taking off. 

For dirt bikes: or Dirt Bike rental amounts to 5,000 php (Half day, tutorial included, basic gear included) and a guide fee of 3,000 php.

Should we pay in advance for reservation and how much will be the down payment for that?

Yes, 50% downpayment is required to confirm booking and reserve your slot.

What are the instructions for advance booking?

For reservations, we require a 50% deposit. You may pay via Gcash or BDO. For the remaining balance, you may complete the payment on site. 

 

Please send us the following details:

Name: 

Contact number: 

Trail course & package: 

Number of persons: 

Preferred Date & Time of trail:

What are the requirements upon entering Mountain Quest?

There will be no requirements needed, but we encourage everyone to complete their vaccination for everyone’s safety.

If the person has changed his mind and decided not to go on the booked date, is there a possible refund?

No refunds available but rescheduling of booking is allowed (no rescheduling fee)

If the minimum number of pax was not reached, will there be another incurred cost/charge?

Minimum pax is 2 pax. We cannot accomodate one person tour.

How can we book a reservation?

Payments are accepted via BPI, BDO or GCash.

 

For confirmation of reservation, you may send us a screenshot of your 50% deposit via either of the following modes of payment:

 

BDO 

Account Name: R2 Mountain Quest ATV Rental

Account no. 006250320317 

 

GCash

09778433142 

 

Rey R 

09561245925

How long are your tours?

It varies on the type of course. Here are the information on each course:

SHORT COURSE:

- Good for 1-2 hours

- ATV ride -Includes tutorial & tour guide

JUNGLE COURSE:

- Good for 2-3 hours of either

- Available through ATV or UTV

- Includes tutorial & tour guide

RIVER COURSE:

- Good for 3-4 hours

- Available through ATV or UTV

- Includes tutorial & tour guide

ADVENTURE COURSE:

- Good for 4-5 hours

- Available through ATV or UTV

- Includes tutorial and tour guide

WHOLE DAY TRAIL:

- Good for 6-7 hours

- Available through ATV or UTV

- Food included -Includes tutorial and tour guide

Is there a dress code?

We encourage our customers to wear comfortable sports wear. We recommend wearing shoes to prevent possible injuries. Moreover, any long sleeves may help prevent possible sunburn.

What type of adventures do you do?

ATV, Dirt-bike, and 4x4 

What times of day can I start an adventure?

We usually start our ATV tours at around 9:00AM departing from our office in Sanipit Road. Our last tour departs at 3:00PM and lasts until 5:00PM. Unfortunately, we do not do night tours. You and your group may come in anytime. Walk-in guests are welcome. We will do our best to find the best time to suit your available schedule.

Where do I meet for the tour?

Like any other tours, you have the option to pick you up in designated location in Antipolo (for a small fee) or you may go directly to our physical address located at Sanipit Road, Rizal. Or you can locate us through waze: https://waze.com/ul/hwdw5qjkxg

Are there restrooms during the tour?

None. The restroom is located in our office at the beginning of the tour. You would be reminded to use the restroom before the tour begins. During the tour, if there an absolute necessity to use a restroom, our guides would advise you what to do.

What if the weather is bad or it’s raining?

Your safety is our utmost concern. If the weather is bad, the tour can be cancelled if our guide decides that the tour would be risky and not safe to continue. Simple rain and drizzle, would not cancel the tour. Our tour guide carry with them rain gears. You must experience the fun of riding in the rain.

Do I need to tip the guide?

Our guides exert their best effort to keep you safe and make you have an exceptionally fun and happy experience. We do not require gratuity, but our guides would appreciate the thoughtfulness of a guest expressing their gratitude for the job they had done.

Where do I meet for the tour?

From Robinson’s Galleria in Ortigas Avenue, we are 31.9 km. away.
From Sta. Lucia East Mall, we are just 24.2 km away.
From Metro Manila, we are just 39.5 km away.

Will I sign a waiver?

Yes, we need to sign a waiver before the beginning of the tour. You may view the contents of our waiver here.

Do you provide foods during the tour?

You may bring yours as long as long as you will not leave any trash on the site. We should keep our environment clean so others would be able to enjoy it as well.

Do I need to be experienced in driving a vehicle?

For ATV, our guides would give you a walkthrough on how to operate and drive the vehicle. We do not require a specific skill level.